Fine Watch SpecialistsTimepieces, cared for with precision.
Viattori is an independent atelier for watch repair and full mechanical restoration, where every watch is serviced in-house. The atelier also builds watches of its own, in small editions.
Seven years at the benchEvery watch serviced in-houseSix-month service warranty
Watch repair and restoration across Canada.
Repair
Full overhaul on the bench: stripped, cleaned, lubricated, reassembled, then regulated in multiple positions and pressure-tested before it goes back on your wrist.
Multi-position regulationWater resistance testingSix-month service warranty
Restoration
Vintage and heirloom work to original specification, or sympathetic restoration that preserves the patina and touches as little as possible. We research period-correct reassembly before we take anything apart.
Original-specification rebuildsPatina preserved on requestPeriod-correct research
Full warranty terms are in our Terms & Conditions.
How a watch reaches the bench, by local handoff or tracked mail-in: Watch Repair Across Canada.
Cómo llega su reloj al taller, en persona o por correo con seguimiento: Reparación de relojes en todo Canadá (en inglés).
Brands we service
We handle more than this list. Get in touch about your timepiece.
Viattori is an independent atelier, not affiliated with, endorsed by, or authorized by any brand shown. All trademarks are the property of their respective owners.
Watch servicing, from a battery to a full overhaul.
No guessing at the counter. If your watch needs something you don’t see here, ask us. We’ll tell you straight, before we take it in.
Movement
- Full service and overhaul
- Multi-position regulation and timing
- Mainspring and barrel replacement
- Jewel replacement and pivot work
- Automatic winding module repair
- Calendar, moonphase and GMT complications
- Battery replacement
- Demagnetization
Case and crystal
- Crystal replacement: acrylic, mineral, sapphire
- Acrylic crystal polishing
- Bezel insert replacement
- Crown and stem replacement
- Pusher and tube replacement
- Gasket replacement
- Water resistance and pressure testing
Dial and hands
- Applied index reattachment
- Dial foot repair
Bracelet and strap
- Sizing and link adjustment
- Clasp repair and replacement
- Strap fitting, spring bars, quick-release
- Custom strap sourcing and making
Restoration
- Restoration to original specification
- Sympathetic restoration, patina preserved
- Period-correct reassembly research
Clocks and pocket watches
- Clock servicing: mantel, wall, longcase, carriage
- Pocket watch service
Collections
- Collection management and service scheduling
- Pre-purchase inspection of a watch you are considering
A moment of arrival.
Designed to hold attention long after the first impression. Serviced, timed, and finished by our atelier.
Explore the SupernovaOur own editions.
Small editions designed and built on our bench, like the Supernova. Each is regulated and tested before it leaves, and shipped anywhere in Canada or handed over in person in the GTA by arrangement.
A record of our work.
Pieces from the atelier’s own collection and restorations completed on our bench, shown as a record of the work. None is offered for sale.
Behind the bench.
JJ founded Viattori at a single repair bench, on one idea: a fine watch deserves the same care it took to make it. He has spent seven years at that bench. The atelier now services and restores exceptional timepieces to the same standard.
Based in Oakville, serving clients across Canada through a tracked mail-in service, with in-person meetings arranged for clients in the Greater Toronto Area.
JJ, Founder
In-house service
Every service and restoration is performed in-house; nothing is sent out.
You approve first
We send a detailed estimate before any work begins, and a full report afterward of what we did and why.
Documented on arrival
Every watch is photographed and its serial number and condition recorded before any work begins, and the agreed value is confirmed in writing.
Watch repair questions, answered.
How is my watch looked after while it’s with you?
Its condition, serial number and photographs are recorded on arrival and the agreed value is confirmed in writing. Every step of the work happens in-house, and the watch goes back to you exactly as recorded.
What does an estimate cost?
Nothing. Assessment and estimates are free, and no work begins until you approve a detailed written estimate. If disassembly reveals additional necessary work, we stop and ask you first.
Is my watch worth the cost of repair?
Often the value of a watch is sentimental, and in rare cases a repair can cost as much as the watch is worth, or more. That decision is yours, never ours: no work begins without your approval, and both a first opinion by phone or message and a full assessment of the watch are free.
How long does a repair take?
Battery changes and small repairs are usually ready in one to two business days. A full mechanical service takes two to four weeks, and a full restoration can take longer when parts must be sourced or made. A good-faith completion date comes with every estimate.
How often should a watch be serviced?
Every five to seven years. Lubricants dry out and wear sets in long before a watch stops, so a service on that interval keeps a small problem from becoming an expensive one.
Is the work guaranteed?
Yes. Our workmanship and the parts we install are covered by a six-month limited service warranty. Viattori’s own editions carry the same warranty from the day of delivery.
How does shipping work?
Most clients send their watch to us by mail, from anywhere in Canada, and our own editions ship Canada-wide too; clients in the GTA can also arrange to meet in person. Every shipment is tracked in both directions, with signature on delivery available on request. Pieces valued over $1,000 CAD are signature-required, no exceptions. We send packing instructions or a prepaid label, and our responsibility for your watch begins the moment we sign for it, or at drop-off when you ship with our label.
More on servicing, repair and restoration in The Viattori Journal.
Más sobre mantenimiento, reparación y restauración en los artículos de Viattori (en inglés).
Start with a conversation.
Tell us about the watch you have, or the one you want; we’ll respond within one business day.
- Phone
- +1 (437) 673-8708
- Message us directly
- HoursHorario
- Monday to Saturday, 10 a.m. to 9 p.m.Eastern time. Closed on Sunday.De lunes a sábado, de 10:00 a 21:00Hora del Este. Cerrado los domingos.























